{"id":628573,"date":"2024-01-17T11:04:49","date_gmt":"2024-01-17T05:34:49","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=628573"},"modified":"2024-01-17T11:10:08","modified_gmt":"2024-01-17T05:40:08","slug":"flight-problems-refunds-dominate-passenger-complaints-in-dec-spicejet-receives-over-400-complaints-dgca-report","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/flight-problems-refunds-dominate-passenger-complaints-in-dec-spicejet-receives-over-400-complaints-dgca-report\/","title":{"rendered":"Flight problems &amp; refunds dominate passenger complaints in Dec; SpiceJet receives over 400 complaints: DGCA Report"},"content":{"rendered":"<p>As per the Directorate General of Civil Aviation (DGCA) air traffic report for December, flight problems and refunds constituted to the majority of a total of 712 passenger-related complaints received by scheduled domestic airlines.<\/p>\n<p>The said report was released by the aviation watchdog on Monday.<\/p>\n<p>In December 2023, there were roughly 0.52 complaints for every 10,000 passengers carried, the report stated. The two main causes of complaints are refunds and flight issues. Around 705 (or roughly 99 percent) of the 721 complaints that airlines received have been resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As per the Directorate General of Civil Aviation (DGCA) air traffic report for December, flight problems and refunds constituted to the majority of a total of 712 passenger-related complaints received by scheduled domestic airlines. The said report was released by the aviation watchdog on Monday. In December 2023, there were roughly 0.52 complaints for every 10,000 passengers carried, the report stated. The two main causes of complaints are refunds and flight issues. Around 705 (or roughly 99 percent) of the 721 complaints that airlines received have been resolved.<\/p>\n","protected":false},"author":39,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[192,130,136],"tags":[],"class_list":["post-628573","post","type-post","status-publish","format-standard","hentry","category-civil-aviation-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/628573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=628573"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/628573\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=628573"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=628573"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=628573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}