{"id":615891,"date":"2023-11-07T15:20:16","date_gmt":"2023-11-07T09:50:16","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=615891"},"modified":"2023-11-07T15:20:16","modified_gmt":"2023-11-07T09:50:16","slug":"singapore-airlines-partners-with-tata-communications-to-enhance-customer-experience","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/singapore-airlines-partners-with-tata-communications-to-enhance-customer-experience\/","title":{"rendered":"Singapore Airlines partners with Tata Communications to enhance customer experience"},"content":{"rendered":"<p>In a bid to transform communications and collaboration tools to enhance employee productivity and user experience, Tata Communications and Singapore Airlines Limited, the national carrier of Singapore, announced a multi-year agreement on Tuesday.<\/p>\n<p>The two entities have a long-standing association that has been strengthened over several years.<\/p>\n<p>&#8220;We take great pride in our long-standing relationship with Singapore Airlines. As a global CommTech player, we are privileged to be chosen as their partner in progress as they emerge stronger than ever and strive to create new benchmarks in customer experiences,&#8221; said Amitabh Sarkar, Vice President and Head of Asia Pacific and Japan &#8212; Enterprise, Tata Communications, as per a release.<\/p>\n<p>Tata Communications has been working with Singapore Airlines for the past five years. Tata Communications enables the airline with intelligent customer call routing to their global customer service centres, ensuring a seamless customer experience.<\/p>\n<p>Additionally, the airline&#8217;s pilot and cabin crew collaboration platforms are powered by Tata Communications, the release added.<\/p>\n<p>Tata Communications has business in more than 190 countries and territories.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a bid to transform communications and collaboration tools to enhance employee productivity and user experience, Tata Communications and Singapore Airlines Limited, the national carrier of Singapore, announced a multi-year agreement on Tuesday. The two entities have a long-standing association that has been strengthened over several years. &#8220;We take great pride in our long-standing relationship with Singapore Airlines. As a global CommTech player, we are privileged to be chosen as their partner in progress as they emerge stronger than ever and strive to create new benchmarks in customer experiences,&#8221; said Amitabh Sarkar, Vice President and Head of Asia Pacific and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[229],"tags":[],"class_list":["post-615891","post","type-post","status-publish","format-standard","hentry","category-civil-aviation"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/615891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=615891"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/615891\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=615891"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=615891"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=615891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}