{"id":567418,"date":"2023-04-01T11:04:02","date_gmt":"2023-04-01T05:34:02","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=567418"},"modified":"2023-04-01T12:10:50","modified_gmt":"2023-04-01T06:40:50","slug":"from-manual-pricing-to-chatgpt-how-air-india-is-transforming-under-tata-3","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/from-manual-pricing-to-chatgpt-how-air-india-is-transforming-under-tata-3\/","title":{"rendered":"From manual pricing to ChatGPT: How Air India is transforming under Tata"},"content":{"rendered":"<p>Air India, until recently tied to an antiquated manual pricing system when setting airfares, is shifting to algorithm-based software long used by rivals to help it squeeze out more revenue from each flight.<\/p>\n<p>In another sign of the formerly government-owned carrier\u2019s whirlwind transformation under its new owner Tata Group, Air India is testing ChatGPT, OpenAI\u2019s popular chatbot, to replace paper-based practices.<\/p>\n<p>The push to modernise underscores the decay left by years of under-investment as Air India looks to shed decades-old bureaucratic processes and recapture customers from Dubai\u2019s Emirates and powerful domestic rival IndiGo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Air India, until recently tied to an antiquated manual pricing system when setting airfares, is shifting to algorithm-based software long used by rivals to help it squeeze out more revenue from each flight. In another sign of the formerly government-owned carrier\u2019s whirlwind transformation under its new owner Tata Group, Air India is testing ChatGPT, OpenAI\u2019s popular chatbot, to replace paper-based practices. The push to modernise underscores the decay left by years of under-investment as Air India looks to shed decades-old bureaucratic processes and recapture customers from Dubai\u2019s Emirates and powerful domestic rival IndiGo.<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[130],"tags":[],"class_list":["post-567418","post","type-post","status-publish","format-standard","hentry","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/567418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=567418"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/567418\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=567418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=567418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=567418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}