{"id":564667,"date":"2023-03-23T09:21:07","date_gmt":"2023-03-23T03:51:07","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=564667"},"modified":"2023-03-23T09:56:08","modified_gmt":"2023-03-23T04:26:08","slug":"capa-summit-2023-air-india-pushes-for-data-exchange-in-aviation-sector","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/capa-summit-2023-air-india-pushes-for-data-exchange-in-aviation-sector\/","title":{"rendered":"CAPA summit 2023: Air India pushes for data exchange in aviation sector"},"content":{"rendered":"<p>Airlines, airports, online travel agents (OTAs), and other aviation stakeholders must exchange data to ensure seamless end-to-end travel for passengers, Air India\u2019s Chief Customer Experience Officer Rajesh Dogra said on Wednesday at the CAPA India Aviation Summit 2023.<\/p>\n<p>\u201cTwo days ago, there was a weather-related delay in Delhi. We wanted to communicate, but many didn\u2019t receive messages because their mobile numbers were not available (with the airline). I think sharing data is very important. We should collaborate and get information,\u201d said Dogra.<\/p>\n<p>OTAs by and large do not share passenger contact details with airlines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Airlines, airports, online travel agents (OTAs), and other aviation stakeholders must exchange data to ensure seamless end-to-end travel for passengers, Air India\u2019s Chief Customer Experience Officer Rajesh Dogra said on Wednesday at the CAPA India Aviation Summit 2023. \u201cTwo days ago, there was a weather-related delay in Delhi. We wanted to communicate, but many didn\u2019t receive messages because their mobile numbers were not available (with the airline). I think sharing data is very important. We should collaborate and get information,\u201d said Dogra. OTAs by and large do not share passenger contact details with airlines.<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[135,167,130],"tags":[],"class_list":["post-564667","post","type-post","status-publish","format-standard","hentry","category-business-standard-newspapers","category-civil-aviation-business-standard-newspapers","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/564667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=564667"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/564667\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=564667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=564667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=564667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}