{"id":543196,"date":"2022-12-15T08:57:20","date_gmt":"2022-12-15T03:27:20","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=543196"},"modified":"2022-12-15T09:38:08","modified_gmt":"2022-12-15T04:08:08","slug":"delhi-airport-congestion-aai-asks-dial-to-explain-deficiency-in-services","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/delhi-airport-congestion-aai-asks-dial-to-explain-deficiency-in-services\/","title":{"rendered":"Delhi airport congestion: AAI asks DIAL to explain &#8220;deficiency in services&#8221;"},"content":{"rendered":"<p>The Airports Authority of India (AAI) said on Wednesday that it has written to Delhi International Airport Ltd (DIAL) to explain the measures it has taken to remove &#8220;deficiency in services&#8221; amid recent cases of congestion.<\/p>\n<p>The Centre-run AAI had in 2006 leased out the Delhi airport to GMR Group-led DIAL for 30 years. Under the contract the that two entities signed, DIAL has to maintain certain &#8220;objective quality requirements&#8221;.<\/p>\n<p>The service quality standards in the contract state that the queuing time at the check-in desks for business class and economy class passengers must not exceed five minutes and 20 minutes, respectively.<\/p>\n<p>The quality standards also state that the queuing time for security check must be capped at 10 minutes for 95 per cent of the passengers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Airports Authority of India (AAI) said on Wednesday that it has written to Delhi International Airport Ltd (DIAL) to explain the measures it has taken to remove &#8220;deficiency in services&#8221; amid recent cases of congestion. The Centre-run AAI had in 2006 leased out the Delhi airport to GMR Group-led DIAL for 30 years. Under the contract the that two entities signed, DIAL has to maintain certain &#8220;objective quality requirements&#8221;. The service quality standards in the contract state that the queuing time at the check-in desks for business class and economy class passengers must not exceed five minutes and 20 [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[135,167,130],"tags":[],"class_list":["post-543196","post","type-post","status-publish","format-standard","hentry","category-business-standard-newspapers","category-civil-aviation-business-standard-newspapers","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/543196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=543196"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/543196\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=543196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=543196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=543196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}