{"id":502125,"date":"2022-07-01T11:18:57","date_gmt":"2022-07-01T05:48:57","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=502125"},"modified":"2022-07-01T11:18:57","modified_gmt":"2022-07-01T05:48:57","slug":"mounting-delays-flyer-woes-air-india-looks-at-deboarding-aiasl-as-ground-handler-from-some-airports","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/mounting-delays-flyer-woes-air-india-looks-at-deboarding-aiasl-as-ground-handler-from-some-airports\/","title":{"rendered":"Mounting delays, flyer woes: Air India looks at deboarding AIASL as ground handler from some airports"},"content":{"rendered":"<p>NEW DELHI: Citing increased flight delays and passenger dissatisfaction at airports where ground handling is done by its erstwhile subsidiary that post-privatisation remains with the government \u2014 Air India Airport Services Ltd (AIASL), \u2014 AI has started looking at making alternate arrangement at those places.<br \/>\nThe Maharaja on Wednesday (June 29) warned that it will discontinue or scale down work even to AIASL at the airports where the latter provides ground handling to AI.<br \/>\n\u201cWhile we are working towards exponentially improving our customer experience, AIASL is unable to match the requisite pace of change and we continue to face several challenges at the airports managed by AlASL as ground handling services provider,\u201d Rajesh Dogra, head of AI customer experience and ground handling has said in a letter to V D Dutt, the CMD of AI Asset Holding Ltd \u2014 that encompasses, among others, the subsidiaries of government-owned AI which are yet to be sold off.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NEW DELHI: Citing increased flight delays and passenger dissatisfaction at airports where ground handling is done by its erstwhile subsidiary that post-privatisation remains with the government \u2014 Air India Airport Services Ltd (AIASL), \u2014 AI has started looking at making alternate arrangement at those places. The Maharaja on Wednesday (June 29) warned that it will discontinue or scale down work even to AIASL at the airports where the latter provides ground handling to AI. \u201cWhile we are working towards exponentially improving our customer experience, AIASL is unable to match the requisite pace of change and we continue to face several [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[220,130,137],"tags":[],"class_list":["post-502125","post","type-post","status-publish","format-standard","hentry","category-civil-aviation-the-times-of-india","category-newspapers","category-the-times-of-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/502125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=502125"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/502125\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=502125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=502125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=502125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}