{"id":494207,"date":"2022-05-28T10:44:52","date_gmt":"2022-05-28T05:14:52","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=494207"},"modified":"2022-05-28T12:04:18","modified_gmt":"2022-05-28T06:34:18","slug":"spicejet-indigo-faulted-for-poor-service-and-behaviour-by-indias-flying-public-in-a-survey","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/spicejet-indigo-faulted-for-poor-service-and-behaviour-by-indias-flying-public-in-a-survey\/","title":{"rendered":"SpiceJet, IndiGo faulted for poor service and behaviour by India&#8217;s flying public in a survey"},"content":{"rendered":"<p>India\u2019s flying public is becoming increasingly frustrated with the nation\u2019s airlines, according to a survey undertaken for Bloomberg, saying that customer service and the behavior of airline staff has deteriorated sharply in the wake of Covid-19.<\/p>\n<p>Some 79% of the 15,000 airline passengers surveyed by LocalCircles said they believe carriers in India are compromising on passenger comfort and cutting corners as a result of the pandemic, souring the reopening of what was prior to Covid the world\u2019s fastest-growing aviation market.<\/p>\n<p>Topping respondents\u2019 list of airlines whose service was deemed most unsatisfactory was SpiceJet Ltd NSE -1.11 %., followed by the country\u2019s biggest airline with a 55% market share, IndiGo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>India\u2019s flying public is becoming increasingly frustrated with the nation\u2019s airlines, according to a survey undertaken for Bloomberg, saying that customer service and the behavior of airline staff has deteriorated sharply in the wake of Covid-19. Some 79% of the 15,000 airline passengers surveyed by LocalCircles said they believe carriers in India are compromising on passenger comfort and cutting corners as a result of the pandemic, souring the reopening of what was prior to Covid the world\u2019s fastest-growing aviation market. Topping respondents\u2019 list of airlines whose service was deemed most unsatisfactory was SpiceJet Ltd NSE -1.11 %., followed by the [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[192,130,136],"tags":[],"class_list":["post-494207","post","type-post","status-publish","format-standard","hentry","category-civil-aviation-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/494207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=494207"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/494207\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=494207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=494207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=494207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}