{"id":456640,"date":"2021-12-17T08:55:13","date_gmt":"2021-12-17T03:25:13","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=456640"},"modified":"2021-12-17T09:44:29","modified_gmt":"2021-12-17T04:14:29","slug":"plaza-premium-group-selects-tcs-to-transform-airport-hospitality-experience","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/plaza-premium-group-selects-tcs-to-transform-airport-hospitality-experience\/","title":{"rendered":"Plaza Premium Group selects TCS to transform airport hospitality experience"},"content":{"rendered":"<p>IT services major Tata Consultancy Services (TCS) on Thursday announced that Plaza Premium Group (PPG), a global airport hospitality services provider based in Hong Kong, has selected it to develop an end-to-end digital platform that will improve customer experience and operational excellence at its 70 airport locations that serve 20 million passengers annually.<\/p>\n<p>The long-term partnership focuses on reimagining the end-to-end airport travel experience across three core areas: customer experience, employee experience and operational excellence. The financial details of the deals were not disclosed. <\/p>\n<p>TCS is creating a first-of-its-kind customised Passenger Services Technology Platform for PPG.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT services major Tata Consultancy Services (TCS) on Thursday announced that Plaza Premium Group (PPG), a global airport hospitality services provider based in Hong Kong, has selected it to develop an end-to-end digital platform that will improve customer experience and operational excellence at its 70 airport locations that serve 20 million passengers annually. The long-term partnership focuses on reimagining the end-to-end airport travel experience across three core areas: customer experience, employee experience and operational excellence. The financial details of the deals were not disclosed. TCS is creating a first-of-its-kind customised Passenger Services Technology Platform for PPG.<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[135,167,130],"tags":[],"class_list":["post-456640","post","type-post","status-publish","format-standard","hentry","category-business-standard-newspapers","category-civil-aviation-business-standard-newspapers","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/456640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=456640"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/456640\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=456640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=456640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=456640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}