{"id":445807,"date":"2021-10-28T11:21:16","date_gmt":"2021-10-28T05:51:16","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=445807"},"modified":"2021-10-28T11:21:16","modified_gmt":"2021-10-28T05:51:16","slug":"digital-transformation-at-bpcl-in-collaboration-with-deloitte-india-to-enhance-customer-experience","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/digital-transformation-at-bpcl-in-collaboration-with-deloitte-india-to-enhance-customer-experience\/","title":{"rendered":"Digital transformation at BPCL in collaboration with Deloitte India to enhance customer experience"},"content":{"rendered":"<p>Privatization-bound Bharat Petroleum Corp Ltd (BPCL) has picked Deloitte India to implement an ambitious digital transformation project that aims to enhance the customer experience across all touchpoints by providing a single view of products and services across business units. &#8216;Project Anubhav&#8217; has been &#8220;well received by customers and other stakeholders making an impact in the initial phase of deployment&#8221;, the company said in a statement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privatization-bound Bharat Petroleum Corp Ltd (BPCL) has picked Deloitte India to implement an ambitious digital transformation project that aims to enhance the customer experience across all touchpoints by providing a single view of products and services across business units. &#8216;Project Anubhav&#8217; has been &#8220;well received by customers and other stakeholders making an impact in the initial phase of deployment&#8221;, the company said in a statement.<\/p>\n","protected":false},"author":39,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[130,191,136],"tags":[],"class_list":["post-445807","post","type-post","status-publish","format-standard","hentry","category-newspapers","category-oil-gas-the-economic-times","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/445807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=445807"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/445807\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=445807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=445807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=445807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}