{"id":433431,"date":"2021-09-01T11:59:27","date_gmt":"2021-09-01T06:29:27","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=433431"},"modified":"2021-09-01T11:59:45","modified_gmt":"2021-09-01T06:29:45","slug":"air-india-denies-boarding-pass-despite-valid-ticket-penalised","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/air-india-denies-boarding-pass-despite-valid-ticket-penalised\/","title":{"rendered":"Air India denies boarding pass despite valid ticket, penalised"},"content":{"rendered":"<p>The District Consumer Disputes Redressal Commission, Chandigarh, has directed Air India to pay compensation to a city resident for causing mental harassment by denying her boarding pass at the airport despite having a valid ticket. The commission also directed the airline to refund a sum of Rs17,377, which was charged extra for issuing a fresh ticket for the next day, to the complainant.<\/p>\n<p>Kamla Rani (61), a resident of Sector 22, Chandigarh, in a complaint filed before the commission through counsel Atul Goyal, said she booked a ticket with Air India for Australia on July 16, 2018 after paying a sum of Rs91,085. She alleged that after reaching the Indira Gandhi International Airport, Delhi, Air India staff refused to issue her boarding pass despite having a valid ticket. It was only after repeated requests, the airline decided to issue a fresh ticket for the next day on charging an additional amount of Rs17,377.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The District Consumer Disputes Redressal Commission, Chandigarh, has directed Air India to pay compensation to a city resident for causing mental harassment by denying her boarding pass at the airport despite having a valid ticket. The commission also directed the airline to refund a sum of Rs17,377, which was charged extra for issuing a fresh ticket for the next day, to the complainant. Kamla Rani (61), a resident of Sector 22, Chandigarh, in a complaint filed before the commission through counsel Atul Goyal, said she booked a ticket with Air India for Australia on July 16, 2018 after paying a [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[224,130,150],"tags":[],"class_list":["post-433431","post","type-post","status-publish","format-standard","hentry","category-civil-aviation-the-tribune","category-newspapers","category-the-tribune"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/433431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=433431"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/433431\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=433431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=433431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=433431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}