{"id":425324,"date":"2021-07-12T08:50:18","date_gmt":"2021-07-12T03:20:18","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=425324"},"modified":"2021-07-12T09:16:56","modified_gmt":"2021-07-12T03:46:56","slug":"hcl-technologies-helps-digitise-bps-workplace-in-multi-year-deal","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/hcl-technologies-helps-digitise-bps-workplace-in-multi-year-deal\/","title":{"rendered":"HCL Technologies helps digitise BP&#8217;s workplace in multi-year deal"},"content":{"rendered":"<p>HCL Technologies said it has successfully completed the first phase in building a modern digital workplace, as part of a multi-year deal for multinational energy company BP.<\/p>\n<p>This deal with HCL will help transform BP\u2019s workplace services, enabling it to drive efficiency and create a standardised end-user experience for its employees at more than 500 sites. <\/p>\n<p>HCL has been providing global site support services and managed telephony for 60,000 IT end-users at BP. Its success in improving employee satisfaction through better omni-channel experiences as well as increased first call resolution led to a five-year extension of the engagement and enhancement of scope to include the Global Service Desk, Microsoft Platform Services and Platform Engineering Services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HCL Technologies said it has successfully completed the first phase in building a modern digital workplace, as part of a multi-year deal for multinational energy company BP. This deal with HCL will help transform BP\u2019s workplace services, enabling it to drive efficiency and create a standardised end-user experience for its employees at more than 500 sites. HCL has been providing global site support services and managed telephony for 60,000 IT end-users at BP. Its success in improving employee satisfaction through better omni-channel experiences as well as increased first call resolution led to a five-year extension of the engagement and enhancement [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[135,130,232],"tags":[],"class_list":["post-425324","post","type-post","status-publish","format-standard","hentry","category-business-standard-newspapers","category-newspapers","category-power-business-standard-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/425324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=425324"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/425324\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=425324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=425324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=425324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}