MUMBAI: After initially expressing \u201cregret\u201d and refusing to accept any liability, Air India has relented and paid a compensation of \u20ac600 each to several passengers for the delay in its London to Mumbai flight on May 28. Engineering issues had been blamed for the over two-day delay.
\nThe compensation was paid as per European Union regulations. It is a significant development, as in India, only a small percentage of aggrieved passengers seek compensation. Under the Indian aviation regulator\u2019s norms, airlines are bound to compensate passengers for flight cancellations or denied boarding, but most passengers don\u2019t claim the relief, and the Indian airline industry saves about $100 million in unpaid compensation annually, aviation sector experts said.
\nUnder EU regulation 261\/ 2004, passengers aboard any flight originating from Europe are entitled to a compensation of up to \u20ac600 if their flight lands at the scheduled destination more than three hours late. <\/p>\n","protected":false},"excerpt":{"rendered":"
MUMBAI: After initially expressing \u201cregret\u201d and refusing to accept any liability, Air India has relented and paid a compensation of \u20ac600 each to several passengers for the delay in its London to Mumbai flight on May 28. Engineering issues had been blamed for the over two-day delay. The compensation was paid as per European Union regulations. It is a significant development, as in India, only a small percentage of aggrieved passengers seek compensation. Under the Indian aviation regulator\u2019s norms, airlines are bound to compensate passengers for flight cancellations or denied boarding, but most passengers don\u2019t claim the relief, and the […]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[220,130,137],"tags":[],"class_list":["post-304151","post","type-post","status-publish","format-standard","hentry","category-civil-aviation-the-times-of-india","category-newspapers","category-the-times-of-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/304151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=304151"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/304151\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=304151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=304151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=304151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}