In the wake of widespread complaints of inflated bills from consumers during curfew/lockdown, the Punjab State Power Corporation Limited (PSPCL) has decided to review these bills issued between March 23, 2020, and September 30, 2020, on the case-by-case basis.
During the lockdown, most electricity bills were issued on an average basis.
The PSPCL Chief Engineer (Commercial) said even though some shops/industries/institutions dealing with essential services were allowed to remain open, it had been decided to resolve the genuine grievances of the consumers on the case-by-case basis by taking into consideration the lockdown/curfew orders issued by the state government and respective district authorities.