Mangaluru International Airport, which is managed by the Airports Authority of India (AAI), has been adjudged the ‘best airport by size and region’ in the Airport Service Quality (ASQ) survey for 2019, in the ‘2-5 million passengers per year in Asia-Pacific region category’.
Apart from Mangaluru, two other airports managed by the AAI — Chandigarh and Thiruvananthapuram — have also won the award under the same category, said a press release.
The ASQ survey is the internationally established global benchmarking programme measuring passengers’ satisfaction with airports, the release said. Conducted by the Airports Council International (ACI), it recognises airports around the world that deliver the best customer experience in the opinion of their own passengers.
