Tata Group-owned Air India has found itself in yet another controversy. In a recent incident, a flyer accused the airline staff of mismanagement, due to which her kitten went missing at Indira Gandhi International Airport in New Delhi.
The flyer, Jangneichong Karong, was travelling from Delhi to Imphal with two kittens. As per her account, Air India staff gave her two options: to reschedule or to move to business class to take the kittens with her. She agreed to move to business class as there was no rescheduling option and since she was not ready to send the kittens into the cargo.
