Nearly eight out of ten surveyed passengers have faced one or more issues while flying with Indian carriers over the past two years, a survey by LocalCircles reveals.
Major challenges identified include issues with in-flight services, boarding, check-in, baggage procedures, and poor aircraft interiors, including seats.
Flight delays and airline staff behaviour were among the other issues passengers encountered in the past two years.
The survey found that 88 per cent of passengers believe airlines are compromising on passenger comfort.
