The District Consumer Disputes Redressal Commission of Chandigarh has directed an airlines and a travel firm to pay Rs 99,625, to a UT resident for not refunding the ticket amount for a flight that was re-scheduled.
As per details, the complainant, Onkarjot Singh alleged that he had booked a ticket with Spicejet Limited from Grand Tarvel Planners, to travel from Delhi to Canada for September 11, 2020. He paid a total of Rs 89,625 and it was mentioned in the ticket that the amount paid is not refundable.
As per Singh, on September 11, 2020, when the complainant along with his father went to Delhi to board the flight, they received a message from the travel firm that the flight had been re-scheduled and would now depart on September 12, 2020.
