Asserting that Air India’s “best years are yet to come”, CEO-designate Campbell Wilson on Monday said the journey to make it a world class airline will require efforts that are “big and small, easy and difficult”.
Campbell, who will be at the helm as the CEO and MD after takeover of the airline by the Tata Group in January this year, visited the carrier’s headquarters in New Delhi for the first time on Monday and held a meeting with top executives.
“Given the length and complexity of the road ahead, we must work hard to keep channels of communication open. Not just with our customers, but within and across teams, too.