Travel agents across the country, including many from the city, on Tuesday started processing refunds for cancelled Jet Airways tickets with International Air Transport Association, but there was no clarity when passengers could actually get back their money.
International Air Transport Association (Iata) is the trade association for airlines globally. The money for flight tickets booked against cash by travel agents is first deposited with Iata before it is transferred to the airline. Thousands of passengers, who had booked tickets for Jet Airways flights, have their money locked after the airline suspended its operations from April 17 night.
IATA sources on Tuesday said Jet Airways needed to refund cancelled tickets worth Rs 70 crore to passengers who had booked them through travel agents only for April.
