Civil Aviation articles

Flyers’ bugbears: Flight delays, refunds top list

Flight delays are the biggest bugbears for air travellers in India, according to the grievance redressal forum of an online portal (AirSewa) launched by the aviation ministry in November 2016. In the almost 1.5 years since then, most complaints received about airlines are regarding flight delays and fare refunds. The number of complaints received on

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